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 Refund & Exchange Policy

  • Our products may be exchanged or returned for store credit only, within 30 days of the delivery date.
    • If 30 days has gone by from the order delivery date, we can not offer store credit or exchange.

  • Store Credit/Exchange is not available for any downloadable products or personal training packages.
    • We offer trial sessions to ensure your satisfaction before purchasing.

  • If the returned product does not pass inspection, it will be mailed back to you (whether it is being returned for store credit or exchange).
    • We do not cover shipping costs for returns/exchanges at this time.
    • If you return an item for store credit, the original shipping cost is not refunded.

  • If you request an exchange and stock is unavailable for your request, we will transfer you store credit for that item.
    • We can not ship returned items back if exchanges cannot be fulfilled.

  • Exchange requests can only be made for products of equal or lesser value per item being returned. If you request an item that is of higher value than the item being returned we will refund you store credit for the item or items sent back.
    • Exchanges can only be made item for item, combinations of products cannot be requested to equal the value of an item being returned.

  • Please return the item in the same condition it was sent in:
    • All items must be unwashed and not put through a dryer. 
    • Some of our items do not come with tags so please do not be alarmed, however, if tags were attached when you received the item please keep them attached.
    • Items with excessive wrinkling are subject to denial.
    • Items covered in animal/human hair will NOT be accepted.
    • Items that carry strong odors or smell like smoke, cologne, detergent, or have deodorant markings or other stains will not be accepted.

  • We do not accept returns for Sale/Clearance items.
    • This includes both returning items for an exchange or returning items for store credit.

Late or Missing Returns

Packages will be processed on a first-come basis. Please allow up to 5-10 business days for our team to process your refund once your return package reaches our facility. Once your order has been approved, you will be notified via email with instructions on redeeming your store credit and/or receiving your exchanged item.

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